Frequently Asked Questions

Below are some FAQ's that may answer your queries. If not then please get in touch and we will be happy to answer any questions you may have.

How does your development process work?

The process is very straight forward. We work with you to ensure your website looks just as you want it to. A brief outline of the design process can be found by clicking here.

What do you get for each package?

The content of each package is described by clicking here

Can I add extra services to my website?

Yes, additional services are offered and should you have anything specific then this can be discussed at the consultation stage prior to the website being built. Additional email addresses can be purchased at a cost of £10 per month per address (billed annually)

How does the logo creation work?

At the consultation stage you will be able to share ideas and thoughts about what you envisage your logo to look like. We will then provide 6 variations for you to review and make any suggested amendments or changes. 

How will I get access to my emails?

Once the domain has been agreed and the name of the email has been chosen, on publishing the website a link will be sent to you to access emails. Various apps for both iOS and Android are available for ease of access.

What happens if I want to make changes after publishing?

Changes can be made at any point. If there are small changes these can be done at little or no cost. For more complex changes then a fee for this will be advised.

What happens after the first year?

After the first year there is a annual charge for maintaining the website. This includes a refresh of the site and any changes you wish to make. The current fee for this is £395 which also includes the hosting for another year and the continuation of the domain name and email. If you do not want to continue then the website will be taken down on the anniversary.

How will the domain be selected?

All reasonable endeavours will be made to secure your chosen website domain. We will provide 3 choices and all are subject to availability at the time.

I already have a website, but I want a new design?

Yes, we can create a new design and you can transfer the hosting from your current provider to us. Call us for a free no obligation chat or if you prefer use our contact us form.

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